HESCO Blog

Rockwell’s New License Management Experience, Coming July 2025

Written by Daniel Gallipoli | July 28, 2025 1:23:57 PM Z

If you’ve ever found yourself digging through old emails for a Rockwell software activation key or calling support to locate a serial number, this update is for you.

At the end of July 2025, Rockwell Automation is launching a new Manage License experience within myRockwellAutomation. This upgrade replaces the old "View License" functionality in the Commerce Portal and is designed to give users and administrators a clearer, more self-service approach to license management.

What’s New?

With the new portal, users can now:

  • View all software licenses assigned to their site, including serial numbers and destinations
  • Quickly locate authorization numbers for support cases
  • Download and activate software directly. No more jumping through hoops!

License managers will benefit from:

  • Full visibility into which licenses are in use and by whom
  • The ability to assign licenses to specific users or machines
  • Downloadable activation certificates and support contract details

Why It Matters

This is more than just a cosmetic update. The new system reduces friction for everyone involved, making it easier to troubleshoot issues, assign software, and stay compliant. For those of us who’ve fielded frantic “I can’t find my key” calls, this is a welcome shift.

And while the new portal improves license management, it doesn’t replace the Commerce Portal entirely. You’ll still use that for quoting, ordering, renewals, and license transfers. Only the “View License” functionality is moving.

See It for Yourself

Rockwell’s short video overview walks through the update and user roles. Watch it here (You’ll need a Seismic account to access the content).

If you’d like support walking through the portal or figuring out who should have access, get in touch with us. We're happy to help you get ahead of the chang